Patient Portal

Please note: results for  COVID-19 and other tests performed by Cayuga Medical Center  are available at

The CMA Patient Portal Support number below cannot provide that information. Please also note that to obtain assistance in navigating the Cayuga Medical Center patient portal you may either email or call 607-274-4314, option 7, M-F 8am – 4pm (closed weekends and holidays).

Click on the blue button to enter Cayuga Medical Associates’ Medent Mobile Portal, your gateway to direct access to your provider’s office.

If you have not activated your account, you will need to select “Activate Account” and you will require an activation code to complete your enrollment into the portal. If you don’t have an activation code, you may obtain it by calling the Cayuga Medical Associates Patient Portal phone line at 607-882-2393, or ask for it at your next appointment.

Please note: results for tests performed by Cayuga Medical Center, such as labs test including COVID-19, are available via Please also note that assistance in navigating must be obtained by emailing

Here you can:

  • View upcoming appointments, request an appointment, or request a change of an appointment
  • Request prescription renewals
  • View your current medications
  • Update your allergy list
  • Update your contact information
  • Choose or update your preferred pharmacy
  • View your chart
  • See and pay your bill

The Medent Mobile Portal is relatively new. In December 2018, Cayuga Medical Associates changed our patient portal carrier from Change Healthcare (formerly RelayHealth) to the Medent Patient Portal. If you have not attempted to log in to your Cayuga Medical Associates patient portal since that time, you will likely have to activate your new account.