One insurance policy is not like the next. If you are covered by insurance, one of several possibilities will apply:

  • Cayuga Medical Associates accepts your insurance and the service(s) you seek are covered by your policy.
  • Cayuga Medical Associates accepts your insurance, but some or all of the service(s) you seek are not covered by your policy.
  • Cayuga Medical Associates does not accept your insurance.

Please note: having a contract in place does not ensure coverage. Since many insurance policies are unique, please contact your insurance company to verify coverage.

Verifying Your Insurance Coverage
We suggest that you discuss coverage with your employer or your private insurance carrier before you seek treatment at Cayuga Medical Associates, both to make certain you are insured and to learn how much of your treatment is likely to be covered by your policy. Any amount not paid by your insurance is your responsibility.

When you get your bill, if you are unable to pay your entire balance due in a single payment, we will work with you to set up a payment plan. Financial assistance is also available for those who qualify. You may contact us at (607) 882-0010 to set up a payment plan or to apply for financial assistance. Click here to learn more about financial assistance guidelines and to download an application. Cayuga Medical Associates will bill both your primary and secondary insurance carriers, so it is important for you to make sure you have provided us with current insurance information.

No Fault
For medical care as a result of an auto injury, please provide us with your auto insurance information in addition to your health insurance. It is your responsibility to file an accident claim with your auto insurance. You are responsible for any non-covered charges.

Workers’ Compensation
If you are injured at work, we must bill Workers’ Compensation for the treatment. The bill will be sent directly to your employer or your employer’s Workers’ Compensation carrier. It is your responsibility to make sure that your employer completes an accident claim and the appropriate Workers’ Compensation papers to ensure prompt payment.

Payment Options for Self-Pay Balances
If you do not have insurance coverage or if you have a balance after insurance has paid, the information provided here is important.

Cayuga Medical Associates understands that medical care can sometimes result in an unexpected financial burden. With this in mind, we offer the following payment options that are designed to help you resolve your balance: